By booking in you are agreeing to the Terms & Conditions, please carefully read before booking.

At Ethereal we put don't rush appointments and put aside a careful amount of time to treat you. We value this time we put aside for you and hope you value ours too.

Our policy is strict and not negotiated based on circumstance. The booking deposit is non refundable.

We try our best to accommodate you if you are late but usually if you are over 10 minutes late we need to create a new appointment and this is considered a less than 24hrs notice fee. 


One reschedule is allowable with more than 5 business days notice, otherwise the deposit is automatically forfeited and a new deposit will be required to book a new appointment. 

For 2nd session touch ups a fee of $50 applies for late rescheduling.

For no shows/less than 24 hrs notice, a further $100 fee is charged.

If you have withheld important information or provided false information on your consent form, the appointment may need to be cancelled on the day and if so the deposit is lost. 


72 hours notice is required for rescheduling or cancelling. If you cancel or reschedule within this time frame you will be charged the fee/deposit amount is lost.

An appointment is deemed a "no show" for less than 24 hrs notice, the full treatment cost is charged.

If you have cancel part of your treatment, the same fee applies for the cost of the treatment you cancelled. 

You can reschedule your appointment via the confirmation email within the allowable time frame or alternatively email or text only to 0466595296. 


We accept cash and all major credit cards (Visa / MC / Amex) at a 2% surcharge. 


Zippay incurs a 7% surcharge